Polished performance keeps clients coming back for more
One of the contributing factors to OneFifty’s ongoing success is having a solid book of repeat business. Over the years, joint managing directors Andy and Max Morris, have worked hard to win contracts with a number of large organisations who now rely on them for ongoing repeat nationwide exterior cleaning services. Here Andy shares what he believes has helped the company acquire and retain annual repeat business, even in the recent financially challenging times. Andy says;
“Our original objective when we set up in 2013 was really quite straight forward; to offer a highly efficient exterior cleaning service that delivers both superior results and good value. I believe that remaining true to this objective has played a huge part in our ongoing success.
Delivering value
Cost is always an important consideration when it comes to building maintenance and most people want to achieve a competitive price from their suppliers. But we know that offering value for money does not mean cutting corners to reduce costs. That is not a sustainable approach as you will simply disappoint clients and lose business. As experts in exterior building cleaning we know our industry inside out. This enables our team to assess a project and provide an accurate, competitive quote that will allow us to do the job properly and deliver high-quality cleaning, safely and efficiently.
The right tool for the job
Having the right cleaning systems for the job makes a huge difference as it impacts how quickly work can be completed without diminishing the quality of the clean. With a choice of state-of-the-art cleaning systems, and high-level access equipment, we can get work done both efficiently and effectively. This helps us keep our rates competitive and deliver the best possible cleaning outcome for our clients.
A very reliable service
Our clients value our efficient, timely and courteous service and know they can trust us to deliver on their requirements time and again. We make things as easy as possible for them, managing every aspect of a project on their behalf. This includes liaising with councils to obtain the necessary permits for road closures, and ensuring that all health and safety requirements associated with any high-level work we undertake are fully met.
On larger projects we make sure we keep clients updated as work progresses. We also follow up after all jobs, sending pictures and reports showing everything has been completed to the high standards they expect. We find it is sometimes the little things that matter, such as the fact that we call to pre-confirm dates for cleaning and to check we can gain entry and carry out work safely and efficiently.
Annual repeat cleans carried out nationwide
We now cary out repeat exterior cleaning annually for a number of large organisations throughout the UK. Our efficient, reliable, high-quality service, and our ability to cover a wide geographic area, works well for them. We truly value their business and look forward to working with them for many more years.
To find out more about OneFifty’s exterior cleaning services please contact Max or Andy Morris on 0333 234 1445 or email and they will get back to you.
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